Customer Data & Experience
Centralize all known & anonymous customer data
Create dynamic data-driven audience segments
Define smart, cross-channel customer journeys at scale
Deliver human-centered, hyper-personalized experiences
Intelligent Data Analytics
Explore data with dashboards, reports & metrics
Deliver hyper-personalized experiences
Build deeper relationships with your customers by offering emotionally intelligent and customer-centric experiences with the power of AI to delight them every time they come into contact with your brand.
Take advantage of your unified first-party data to create hyper-personalized and emotionally intelligent customer experiences on every channel. Drive engagement, loyalty and recurrent purchases by making each customer feel like you understand their every want and need – because you truly do!
Build a rich customer profile that allows you to turn data insights into valuable actions such as enriching your omnichannel marketing campaigns with personalized messaging.
Show your customers what you know they want and increase average ticket value through hyper-personalized product recommendations based on purchase history and real time purchase intentions.
Benefit from the power of data and predictive analytics to accurately anticipate every aspect of your business. From customer behaviour, sales, channels and campaign performance all the way through to Customer Lifetime Value, Churn Rate and much more.
Identify the anonymous users browsing your website, then create and launch effective end-to-end acquisition strategies from scratch. Alternatively, you can make use of a brimming library of strategic templates proven convert your anonymous traffic into loyal customers.
Squeeze the potential out of every visit by encouraging customers to explore more products in your catalog, check out similar or complementary items and up their spend.
Once they have subscribed to your channels, catch their attention and keep them engaged with your brand. Build workflows to suit any communication strategy or make use of existing templates to deliver the most relevant message to the right customer in the right place at the right time.
Introduce cross-channel personalization with your customers to maintain consistency of your messaging and maximize the return of every touchpoint.
Whether you’re focusing on personalizing messaging, product recommendations or entire experiences, make use of smart dashboards to check, compare and improve the performance of your personalization strategies across all channels.
Discover how this leading fashion eCommerce business transformed their customer experience and boosted sales through segmentation and personalization.
increase in CustomerLifetime Value
increase in email campaign open rate
increase in online sales
Find out how Kave Home maximized the impact of their marketing strategy by switching from transactional marketing to relationship marketing based on customer data.
increase in recoveryof abandoned carts
reactivation rate ofdormant customers
open rate ofsegmented campaigns
Track all known and anonymous users across all channels in real time.
Drag-and-drop workflows in seconds or make use of over 100 pre-defined templates.
Create dynamic audience segments based on powerful customer insights.
Analyse performance, adapt your strategy and plan for the future with smart insights.
Ready to get started?
Learn more about how to get started with transforming the performance of your marketing strategy with our all-in-one platform.
Check out our latest news and blog posts all about the power of data-driven marketing automation.
Explore all the options for integrating your eCommerce with our Data First platform.