Customer Data & Experience
Centralize all known & anonymous customer data
Create dynamic data-driven audience segments
Define smart, cross-channel customer journeys at scale
Deliver human-centered, hyper-personalized experiences
Intelligent Data Analytics
Explore data with dashboards, reports & metrics
The new era of intelligent marketing
Gone are the days of waiting on technical teams and relying solely on gut instinct. With the perfect combination of first-party data, automation technology and AI, you can complement your gut instinct and become a hero by creating next-level experiences for every customer in minutes.
Launch effective, AI-driven customer experiences at scale in four simple yet powerful steps.
Choose the audience
Whether you’re communicating with all customers across all channels or selecting a specific audience based on unique characteristics, we’ve got you covered.
Build the strategy
Save time with pre-defined, strategic workflow templates or create a fully customized marketing campaign from scratch to target customers across multiple channels.
Launch the experience
Once your workflow is ready to go, it’s time to let the automation begin! Follow the progress in real time through a live view that shows all the action as it happens.
Celebrate the results
Sit back and relax as the automation works its magic. All data is stored, processed by algorithms and converted into valuable insights so you can fine-tune every experience.
We’ve done the hard work, so you don’t have to. Drag and drop all kinds of triggers, actions and conditions to quickly and effortlessly build, launch and personalize user journeys for every customer and marketing strategy.
Whether you’re not sure where to begin, or you want to start seeing results right away, benefit from a library of over 100 tried and tested workflow templates at your fingertips. Simply choose the one that matches your strategy and go! With tips from our experts to help you on your way, you’ll never be short on ideas to step up your marketing automation game, including:
Want to connect with customers beyond your website? Automate content on your web page that encourages visitors to subscribe to your channels and target them with personalized content based on historical customer data. Identify your most valuable customers and target audiences with similar characteristics to maintain a high-quality subscriber base for newsletters, push notifications and more.
Workflows templates are just amazing, in just few minutes I can customize a template to my business needs.
Amine El Azizi
Chief Marketing Officer
The machines have arrived. The robots have spoken. And marketers no longer need to spend so much time analyzing customer data, drawing conclusions, building campaigns for all channels and creating content from scratch. Welcome to the new era of intelligent marketing.
Copilot is our smart assistant that can help marketers out with content creation, personalized messaging, and translations powered by OpenAI so they can save time without skimping on quality content.
Keep on top of your customer base with the helping hand of our AI-driven technology for cleaning your list, spotting patterns and grouping your audience into smart segments for you to target.
Gain the ultimate marketing superpower: the ability to predict the future. Get your hands on metrics like Churn Rate, P-Alive and CLV, so you never again need to rely on intuition to predict customer behaviour, sales, or campaign performance.
Creating campaigns that connect with your customers should never be left to guesswork. With our powerful and intuitive ABX testing tools, you can test your way to success. Find the best place to display recommendations on your website for maximum conversion, test email send-out times for the highest open rates, and try out unlimited marketing tactics on each channel to identify how, when and where to truly connect with your customers.
Launch simple or multivariate testing to try out different strategies and messaging to find out what truly works best to engage customers.
The winning test will remain active for immediate implementation of new strategies so you can reap the rewards right away.
Stay ahead of game by keeping an eye on the performance of your new strategies. Adjust and re-test to always provide customers with an unbeatable eCommerce experience.
Discover how this leading fashion eCommerce business transformed their customer experience and boosted sales through segmentation and personalization.
increase in CustomerLifetime Value
increase in email campaign open rate
increase in online sales
Find out how Kave Home maximized the impact of their marketing strategy by switching from transactional marketing to relationship marketing based on customer data.
increase in recoveryof abandoned carts
reactivation rate ofdormant customers
open rate ofsegmented campaigns
Track all known and anonymous users across all channels in real time.
Delight your customers with relevant messages on their favourite channel.
Create dynamic audience segments based on powerful customer insights.
Analyse performance, adapt your strategy and plan for the future with smart insights.