Client Success Story

From challenge to opportunity: how instant integrations brought exceptional results.

Results achieved with Connectif

30%

increased customer loyalty

+7%

improved conversion rate

60%

improved operational efficiency

About Samsung

Samsung is a leading global tech company known for its consumer electronics, semiconductors and enterprise solutions. With a focus on digital transformation, Samsung spearheads the development of advanced technologies, from smartphones and domestic appliances to the latest generation of smart screens and B2B solutions.

The integration with Connectif and our platform was quick and easy. It was very helpful to have Connectif’s tech support team on hand during the process.

Jesús Sánchez

eStore Platform Manager

This case study includes:

  • Samsung’s action plan for boosting their marketing strategy.
  • Use cases to recover abandoned carts and increase online conversions.
  • The strategic workflows used and real-life communications sent to the customer.

Discover all the secrets of Samsung

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Client Success Stories

Discover how this leading fashion eCommerce business transformed their customer experience and boosted sales through segmentation and personalization.

8%

increase in Customer
Lifetime Value

60%

increase in email
campaign open rate

33%

increase in
online sales

Find out how Kave Home maximized the impact of their marketing strategy by switching from transactional marketing to relationship marketing based on customer data.

10%

increase in recovery
of abandoned carts

20%

reactivation rate of
dormant customers

70%

open rate of
segmented campaigns

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