Client Success Story

Want to learn how Pienso y Mascotas, a leading provider of pet products, implemented a personalization strategy that reactivated 30% of their dormant customers?

Results achieved with Connectif

18%

increase in average ticket value

270%

increase in email conversion

30%

reactivation of dormant users

About Pienso y Mascotas​

Pienso y Mascotas is one of the leading pet eCommerce businesses in Spain, Portugal and Italy. This top-ranked online portal specializes in food, accessories and health products for dogs, cats, rodents and horses. Since its launch back in 2012, Pienso y Mascotas has been focused on offering customers the best online shopping experience.

In less than a year, we achieved incredible results thanks to the hyper-personalization of the customer journey and product recommendations.

Luis Ruiz Trillo

Trade Marketing Manager

This case includes:

  • Pienso y Mascota’s action plan for transforming their marketing strategy.
  • Use cases of segmentation, personalization, cross-selling, intelligent recommendations and more.
  • Strategic workflows and examples of communications sent to customers.

Discover Pienso y Mascotas’s successful marketing strategy

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