Client Success Story
Real-time data, decisions that
convert: how Multipoint makes every purchase personal
Results achieved with Connectif
16%
Sales attributed to Connectif
62%
recovery of abandoned carts
19%
email-generated sales in Hot Sale
About Multipoint
Multipoint is an official distributor of Samsung and TCL, offering a broad portfolio of brands, including its own brand, ION Electronics. Its strength lies in its omnichannel approach: the company sells through its own ecommerce stores, Mercado Libre, banking marketplaces, and a wholesale B2B channel.
This success story includes:
- Multipoint’s action plan for transforming its marketing strategy.
- Use cases for personalizing the online shopping experience and recovering abandoned carts.
- The strategic workflows implemented, along with real-world examples of customer communications.
Discover the secrets behind Multipoint
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Client Success Stories
Discover how this leading fashion eCommerce business transformed their customer experience and boosted sales through segmentation and personalization.
8%
increase in Customer
Lifetime Value
60%
increase in email
campaign open rate
33%
increase in
online sales
From challenge to opportunity: discover how Samsung achieved exceptional results by integrating Connectif into its eCommerce and turning technological complexity into efficiency, agility, and real value.
30%
increased customer loyalty
7%
improved conversion rate
60%
improved operational efficiency
